Phone: 01522 509383
Fax: 01522 509384
Lines open
Mon-Fri: 8am - 6pm
and
Saturdays to 1pm
Choosing a Softener
Choosing a supplier:
Questions to consider about a prospective
supplier:
Are they experienced in the industry and in the products they are offering.
or were they selling hot tubs last week?
Do they offer a wide range of models, or are they tied to just one or
two manufacturers?
If they are a manufacturer, do they actually make the components or
just assemble cheap softeners from cheap imported generic parts?
Are they likely to be able to support the product in the future, or
are they just looking for a quick sale today?
Do they specialise in water systems, or is it just a side line to another
business?
Do they have a verifiable history, and can you talk to other customers?
Are they members of a recognised trade association?
Do they have integrity or is it "buy
ours 'cos everyone elses is rubbish"?
In short, are they the sort of company with whom you feel comfortable
doing business?
We're constantly being asked our opinion about
the relative benefits of the various water softeners on the market,
and for our recommendations.
From a business point of view, we'd love to be able to say, " The only
softener we recommend is an XYZ Model 123 which is superior in every
possible way to any other machine ever made. Would you like us to deliver
one this afternoon, or would tomorrow morning be OK?"
In real life things are rarely so simple. We are unique in offering
over 40 domestic water softeners from about 14 of the worlds leading
manufacturers. Our belief is that there are really no good or bad machines,
but only ones which are either more, or less suitable for any particular
requirement. Manufacturers emphasise the unique features and benefits
of their particular models, but these need to be evaluated in response
to your needs. For example, a softener which is superbly economical
on water usage may not be so important to someone with an un-metered
supply. The major benefit of a non-electric softener is to someone for
whom getting an electricity supply to their softener would be a complex
and costly problem. A unit which fits neatly in the smallest cupboard
is useless if it provides an inadequate capacity for the household.
I'm sure you get the idea.
There are three possible approaches to choosing a new Water Softener.
- Listen to pushy salesmen who will sometimes
know less about the systems they are selling than you do.
- Spend hours gathering brochures and specification
sheets on all the units you can find locally, then sit down and try
to compare them solely on the selective information the manufacturers
choose to give you.
- Phone us free on 0800 066 4411
Our approach:
Our objective is to supply you with a softener which is suitable for your requirements, at a reasonable price and with the best possible advise and support. Our customers recommend us to their friends and we want you to, too!
